MIND YOUR MANNERS

MIND YOUR MANNERS

Good manners will open doors that the best education cannot. Clarence Thomas Your manners and thoughtfulness make your life and other’s lives better. Good manners enables positive engagement with others. A person with good manners can move through any environment or situation with ease and grace. Good manners will elevate you from an ordinary to an extraordinary existence. It is easily and quickly learned with practice. Modern manners requires the following: Smile. A ready smile diffuses most tension in all situations. Greet others appropriately. Say hello to others, making eye contact and smiling naturally. You may shake hands or hug where appropriate but always say hello, especially to people you see every day. Remember and use others’ names. Be Punctual. Respect other people’s time. Showing up late is rude and shows a lack of respect for others’ time. Letting others know that you are running late does not excuse your lateness. If you are running late, always give an accurate indication of when you will be there. RSVPs – répondez s’il vous plaît, meaning please respond. RSVP on an invitation means that the invited guest should tell the host whether or not he or she plans to attend the event on the date specified on the invitation. Not RSVPing is not the same as declining an invitation. You need to communicate your intention. Late cancellations require a phone call and an explanation. Doors and Lifts. Hold the door for people behind you. Say thank you to those who hold the door open for you. Allow those in the lift to get out before getting in. Hold the lifts for...
YOUR ONE WORD

YOUR ONE WORD

Better than a thousand hollow words, is one word … BUDDHA Your one word is the single, powerful and inspiring word that sums up who you are and all that you aim for in life. Reducing who you are into one word will force you to become crystal clear about your essence. This one word will sum up your reputation – your personal brand. It will be the backbone of how you live your personal life, business life, useful also for your personal publicity efforts. You will personify this word, live up to it, deliver on it 24/7/365, every time you package yourself, every time you walk into a room, in every conversation, in the way you perform every task and in the way you deliver on your commitments. This word will sum up the outcome that all your possible audiences will expect from you in everything you do or anything you are involved in. Living this one word means that you will be intentional about demonstrating it in all that you do and all that you are. A few months back, I watched a BBC documentary into the private life and achievements of the eccentric music performer and producer Will.i.am – William Adams – in which the actress and author Joanna Lumley spent time with Will.i.am in his home town of Los Angeles, to shed light on the man behind the global brand, Will.i.am and his impoverished upbringing in the projects of Los Angeles. At one revealing moment, Joanna asked: Joanna Lumley: If you had to think of one word that’s most important to you, or that sums...
YOUR INNER CIRCLE

YOUR INNER CIRCLE

Surround yourself only with people who are going to lift you higher. OPRAH WINFREY Your inner circle includes your spouse, boyfriend or girlfriend, parents, siblings and close friends, that you spend non-business hours with. They play an important role in your social and business world and they can be your strongest personal brand asset or liability. The way they present themselves also communicates who you are to your target audience and influence your audience’s perception of you. If your spouse, relatives and friends are charming, dress and behave like ladies and gentlemen, and confirm that you are who you say you are, it will convince your audience of your integrity and strengthen your personal brand. Conversely, if they are offensive or politically incorrect – racist, sexist, with dirty and offensive jokes and views – they undermine or sabotage your personal brand in front of your audience, who might assume that their views are also yours. Depending on your audience and their religion and politics, your inner circle’s controversial and offensive views can get you into trouble, costing you your reputation. You need to be aware of the effect your inner circle’s behaviour have on your personal brand. If they are a liability to your personal brand, then you have to take steps to limit any damage they may cause you and, if needs must, distance yourself from them. You may insist on going out solo, keeping them in the closet, or tactfully, tenderly and respectfully explain that there are certain standards of behaviour that you require from those that share your life. These are nonnegotiable. So, make sure everyone...
CONFRONTING YOUR ENEMY

CONFRONTING YOUR ENEMY

You have enemies? Good. That means you’ve stood up for something, sometime in your life. WINSTON CHURCHILL Yes, we all have an enemy. Confronting your enemy is important. Why? Because it strengthens you, helping your growth and success. It may even eliminate that enemy. Please note that I said confront, not attack. Attacking your enemies gets you nowhere. Ignoring them gets you nowhere. It is confronting them that will get you somewhere. The novelist and playwright James Arthur Baldwin, once said that, “Not everything that is faced can be changed, but nothing can be changed until it is faced”. You have to confront what or who frightens you – what holds you back from growth. You cannot afford to play the ostrich and bury your head in the sand, hoping that they will miraculously disappear, and there is no magic wand that you can wave to get rid of your enemies. You have to face them down. If you don’t, their hold on you will get stronger and stronger. My observation is that it is far more powerful and fruitful to become a person with a cause than a person with a grievance. When you are face to face with an enemy, you are up against a discovery about your true strength, because until you’ve faced and fought your enemy with everything you’ve got, you’ll never discover how strong you are. What frightens me most is how quickly many people settle to what they call their lot. A bullying boss or partner who frequently undermines your existence, or racism or corporate slavery … whatever yours may be, you’ve got to face...

GET MY LATEST NEWS

DELIVERED STRAIGHT

TO YOUR INBOX

You have Successfully Subscribed!

Pin It on Pinterest